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Description of ASTM-F1560 2022ASTM F1560-00-Reapproved2022Active Standard: Standard Practice for Emergency Medical Dispatch ManagementASTM F1560Scope 1.1 This practice covers the function of the emergency medical dispatcher (EMD). This function is the prompt and accurate processing of calls for emergency medical assistance. The training and practice through the use of a written or automated medical dispatch protocol is not sufficient in itself to ensure continued medically correct functioning of the EMD. Their dispatch-specific medical training and focal role in EMS has developed to such a complexity that only through a correctly structured and appropriately managed quality assurance environment can the benefits of their practice be fully realized. The philosophies of emergency medical dispatch have established new duties to which the emergency medical dispatch agency must respond. It is important that their quality assurance/quality improvement (QA/QI) activities, including initial hiring, orientation, training and certification, continuing dispatch education, recertification, and performance evaluation be given appropriate managerial attention to help ensure the ongoing safety in the performance of the EMD. This practice establishes functional guidelines for these managerial, administrative, and supervisory functions. 1.2 The scope of this practice includes: 1.2.1 The entry level selection criteria for hiring emergency medical dispatchers; 1.2.2 The orientation of new emergency medical dispatchers; 1.2.3 Development of QA/QI mechanisms, management strategies, and organizational structures for use within a comprehensive emergency medical dispatch system; 1.2.4 Performance evaluation as a component of a comprehensive and ongoing quality assurance and risk management program for an emergency medical dispatch system; 1.2.5 Development and provision of continuing dispatch education activities for the emergency medical dispatcher; 1.2.6 Requirements for initial certification and recertification of the emergency medical dispatcher; 1.2.7 Provision for comparative analysis between different EMD program approaches available to the EMS community that conform to established EMD practice standards prior to implementation of an emergency medical dispatch program; and 1.2.8 Guidelines for implementation of an emergency medical dispatch program. 1.3 This standard does not purport to address all of the safety concerns, if any, associated with its use. It is the responsibility of the user of this standard to establish appropriate safety, health, and environmental practices and determine the applicability of regulatory limitations prior to use. 1.4 This international standard was developed in accordance with internationally recognized principles on standardization established in the Decision on Principles for the Development of International Standards, Guides and Recommendations issued by the World Trade Organization Technical Barriers to Trade (TBT) Committee. Keywords case review; continuing dispatch education; dispatcher; dispatch life support; dispatch management; dispatch protocol; EMD; EMD administration; EMD certification; EMDPRS; emergency medical dispatcher; emergency medical dispatch management; emergency medical dispatch priority reference system; medical director; medical dispatch; performance evaluation; pre-arrival instructions; priority dispatch; PSAP; quality assurance; quality improvement; recertification; reciprocity; risk management; telecommunicator; ICS Code ICS Number Code 11.160 (First aid) DOI: 10.1520/F1560-00R22 This book also exists in the following packages...Subscription InformationMADCAD.com ASTM Standards subscriptions are annual and access is unlimited concurrency based (number of people that can access the subscription at any given time) from single office location. For pricing on multiple office location ASTM Standards Subscriptions, please contact us at info@madcad.com or +1 800.798.9296.
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About ASTMASTM International, formerly known as the American Society for Testing and Materials (ASTM), is a globally recognized leader in the development and delivery of international voluntary consensus standards. Today, some 12,000 ASTM standards are used around the world to improve product quality, enhance safety, facilitate market access and trade, and build consumer confidence. ASTM’s leadership in international standards development is driven by the contributions of its members: more than 30,000 of the world’s top technical experts and business professionals representing 150 countries. Working in an open and transparent process and using ASTM’s advanced electronic infrastructure, ASTM members deliver the test methods, specifications, guides, and practices that support industries and governments worldwide. |
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