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BS EN 50518:2019+A1:2023 Monitoring and Alarm Receiving Centre, 2023
- undefined
- 1 Scope
- 2 Normative references
- 3 Terms, definitions and abbreviations [Go to Page]
- 3.1 Terms and definitions
- 3.2 Abbreviations
- 4 Planning [Go to Page]
- 4.1 Categorization
- 4.2 Site selection
- 5 Construction – ARC structure [Go to Page]
- 5.1 General
- 5.2 Walls, floor and ceiling – resistance against physical attack [Go to Page]
- 5.2.1 Category I
- 5.2.2 Category II
- 5.3 Perimeter doorsets – resistance against physical attack and bullet attack
- 5.4 Glazed areas [Go to Page]
- 5.4.1 Category I
- 5.4.2 Category II
- 5.5 Resistance against fire and smoke
- 5.6 Protection against the effect of lightning
- 5.7 Openings [Go to Page]
- 5.7.1 General
- 5.7.2 Entrance to the ARC [Go to Page]
- 5.7.2.1 Category I – Entrance Lobby
- 5.7.2.2 Category II
- 5.7.3 Emergency entry
- 5.7.4 Emergency exit(s)
- 5.7.5 Ventilation [Go to Page]
- 5.7.5.1 Category I
- 5.7.5.2 Category II
- 5.7.6 Service inlets and outlets [Go to Page]
- 5.7.6.1 Category I
- 5.7.6.2 Category II
- 5.7.7 Transfer hatch / chute [Go to Page]
- 5.7.7.1 Category I
- 5.7.7.2 Category II
- 5.8 Location of data processing equipment [Go to Page]
- 5.8.1 Category I [Go to Page]
- 5.8.1.1 General
- 5.8.1.2 Equipment room located in the same building or premises at the ARC
- 5.8.1.3 Equipment room located at a remote location from the ARC
- 5.8.2 Category II
- 5.9 Communication cables [Go to Page]
- 5.9.1 Category I
- 5.9.2 Category II
- 5.10 Facilities [Go to Page]
- 5.10.1 Category I
- 5.10.2 Category II
- 6 Alarm systems of the ARC [Go to Page]
- 6.1 Category I [Go to Page]
- 6.1.1 General
- 6.1.2 External attack
- 6.1.3 Glazed areas
- 6.1.4 Fire
- 6.1.5 Entry / exit
- 6.1.6 Gas
- 6.1.7 Hold-up
- 6.1.8 Safety monitoring
- 6.1.9 Messages from the ARC alarm systems
- 6.1.10 Video surveillance system
- 6.2 Category II
- 7 Electrical power supplies [Go to Page]
- 7.1 Mains supply
- 7.2 Standby power supplies [Go to Page]
- 7.2.1 General
- 7.2.2 UPS
- 7.2.3 Standby generators
- 8 Alarm Management System [Go to Page]
- 8.1 General
- 8.2 Time synchronization of equipment
- 8.3 Recording and logging of events
- 8.4 Storage of master data
- 9 Operation of the ARC [Go to Page]
- 9.1 Procedures – General [Go to Page]
- 9.1.1 General
- 9.1.2 Creation, modification and cancellation of services or customer accounts
- 9.1.3 Message handling
- 9.1.4 Communication with response services
- 9.1.5 Individual services provided by the ARC
- 9.1.6 Alarm verification
- 9.1.7 Unexpected increase in alarm signals
- 9.1.8 Alarm transmission path failures
- 9.1.9 Controls to maintain quality of service
- 9.1.10 Installation, maintenance, protection, removal and reuse of assets under the control of the ARC
- 9.1.11 Monitoring and testing of equipment
- 9.1.12 Fault procedures and reporting
- 9.1.13 Information management
- 9.1.14 Data back-up
- 9.1.15 Confidentiality and classification of information
- 9.1.16 Relationships with essential suppliers
- 9.1.17 Administrative procedures
- 9.1.18 Physical access
- 9.1.19 Remote access
- 9.1.20 Operational continuity and emergencies
- 9.1.21 Emergency evacuation and re-entry
- 9.1.22 Emergency entry
- 9.1.23 Key performance indicators
- 9.2 Performance criteria – message handling
- 10 General Principles, Leadership, Governance, Management, and Staffing [Go to Page]
- 10.1 General
- 10.2 Governance and Strategy
- 10.3 Legal and operational set-up
- 10.4 Management System
- 10.5 Staffing [Go to Page]
- 10.5.1 General
- 10.5.2 Security screening and vetting
- 10.5.3 Training
- Annex A (informative)Typical ARC layout category I
- Annex B (informative)Security and technical implications of remote access to ARC data [Go to Page]
- B.1 General
- B.2 Levels of access
- B.3 Access to the system
- B.4 Authorization for facilities [Go to Page]
- B.4.1 General
- B.4.2 View only
- B.4.3 Edit
- B.4.4 Creation of a new record
- B.4.5 Confirmation of changes made
- B.5 Placing a system on test
- B.6 Password management
- Annex C (informative)Alarm management system requirements [Go to Page]
- C.1 Structure of an AMS [Go to Page]
- C.1.1 General
- C.1.2 Interface for interconnection with RCT (IRCT)
- C.1.3 Interconnection with other AMS’s (joining module)
- C.1.4 Communication module
- C.1.5 Information module
- C.1.6 User Interface
- C.2 Faults [Go to Page]
- C.2.1 General
- C.2.2 Fault detection
- C.2.3 Avoiding faults in manual data entries
- C.2.4 Presentation of fault information
- C.3 Message [Go to Page]
- C.3.1 Message acknowledgement
- C.3.2 Alarm messages
- C.3.3 Fault messages
- C.3.4 Expected messages
- C.3.5 Other received messages
- C.3.6 Message queue
- C.3.7 Input priorities
- C.3.8 Alert indication
- C.3.9 Message acceptance
- C.4 Information to be presented [Go to Page]
- C.4.1 Information to be presented relating to messages
- C.4.2 Information to be presented relating to fault information received from alarm systems
- C.4.3 Failure of the means of presentation of information
- C.5 Logging [Go to Page]
- C.5.1 General
- C.5.2 Time stamps for logging
- C.5.3 Master data log (Log M1)
- C.5.4 Event log’s [Go to Page]
- C.5.4.1 Event log E1
- C.5.4.2 Event log E2
- C.5.4.3 Event log E3
- C.5.4.4 Event log E4
- C.5.4.5 Failure of the log
- C.5.5 Access levels
- C.5.6 Access to database
- C.5.7 Access to alarm management system
- C.5.8 Access to alarm management system configuration data
- C.5.9 Access to log data
- C.6 Monitoring of interconnection with the receiving centre transceiver [Go to Page]