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DD CEN ISO/TS 29001:2011 Petroleum, petrochemical and natural gas industries. Sector-specific quality management systems. Requirements for product and service supply organizations, 2011
- 0.1 General
- 0.2 Process approach
- 0.3 Relationship with ISO 9004
- 0.4 Compatibility with other management systems
- 0.5 Goal of this Technical Specification
- Scope [Go to Page]
- General [Go to Page]
- Field of Application — Supplemental
- Application [Go to Page]
- Application — Supplemental
- Normative references
- Terms and definitions [Go to Page]
- Terms and definitions for the petroleum, petrochemical and n
- Quality management system [Go to Page]
- General requirements [Go to Page]
- Outsourced processes and/or services — Supplemental
- Documentation requirements [Go to Page]
- General
- Quality manual [Go to Page]
- Quality manual — Supplemental
- Control of documents [Go to Page]
- Control of documents — Supplemental
- Control of document changes — Supplemental
- Control of records [Go to Page]
- Control of records — Supplemental
- Management responsibility [Go to Page]
- Management commitment
- Customer focus
- Quality policy [Go to Page]
- Quality policy — Supplemental
- Planning [Go to Page]
- Quality objectives
- Quality management system planning
- Responsibility, authority and communication [Go to Page]
- Responsibility and authority
- Management representative
- Internal communication
- Management review [Go to Page]
- General [Go to Page]
- General — Supplemental
- Review input
- Review output
- Resource management [Go to Page]
- Provision of resources
- Human resources [Go to Page]
- General
- Competence, training and awareness [Go to Page]
- Training — Supplemental
- Infrastructure
- Work environment
- Product realization [Go to Page]
- Planning of product realization [Go to Page]
- Planning of product realization — Supplemental
- Customer-related processes [Go to Page]
- Determination of requirements related to the product
- Review of requirements related to the product [Go to Page]
- Review of requirements related to the product — Supplemental
- Customer communication
- Design and development [Go to Page]
- Design and development planning [Go to Page]
- Design and development planning — Supplemental
- Design documentation — Supplemental
- Design and development inputs [Go to Page]
- Design and development inputs — Supplemental
- Design and development outputs [Go to Page]
- Design and development outputs – Supplemental
- Design and development review [Go to Page]
- Design and development review — Supplemental
- Design and development verification
- Design and development validation
- Control of design and development changes [Go to Page]
- Control of design and development changes — Supplemental
- Purchasing [Go to Page]
- Purchasing process [Go to Page]
- Purchasing process — Supplemental
- Criteria for supplier selection, evaluation, and re-evaluati
- Supplier-provided processes that require validation — Supple
- Purchasing information [Go to Page]
- Purchasing information — Supplemental
- Verification of purchased product [Go to Page]
- Verification of purchased product — Supplemental
- Production and service provision [Go to Page]
- Control of production and service provision [Go to Page]
- Control of production and service provision — Supplemental
- Process controls — Supplemental
- Validation of processes for production and service provision [Go to Page]
- Validation of processes for production and service provision
- Identification and traceability [Go to Page]
- Identification and traceability — Supplemental
- Identification and traceability maintenance and replacement
- Product status — Supplemental
- Customer property [Go to Page]
- Customer property — Supplemental
- Preservation of product [Go to Page]
- Preservation of product — Supplemental
- Periodic assessment of stock — Supplemental
- Control of monitoring and measuring equipment [Go to Page]
- Control of monitoring and measuring equipment — Supplemental
- Environmental conditions — Supplemental
- Measurement, analysis and improvement [Go to Page]
- General
- Monitoring and measurement [Go to Page]
- Customer satisfaction
- Internal audit [Go to Page]
- Internal audit — Supplemental
- Response times — Supplemental
- Monitoring and measurement of processes
- Monitoring and measurement of product [Go to Page]
- Monitoring and measurement of product — Supplemental
- Acceptance inspection — Supplemental
- Control of nonconforming product [Go to Page]
- Release or acceptance of nonconforming product — Supplementa
- Field nonconformity analysis — Supplemental
- Customer notification — Supplemental
- Analysis of data [Go to Page]
- Analysis of data — Supplemental
- Improvement [Go to Page]
- Continual improvement
- Corrective action [Go to Page]
- Corrective action — Supplemental
- Response times — Supplemental
- Preventive action [Go to Page]
- Preventive action — Supplemental
- 0.1 General
- 0.2 Process approach
- 0.3 Relationship with ISO 9004
- 0.4 Compatibility with other management systems
- 0.5 Goal of this Technical Specification
- Scope [Go to Page]
- General [Go to Page]
- Field of Application — Supplemental
- Application [Go to Page]
- Application — Supplemental
- Normative references
- Terms and definitions [Go to Page]
- Terms and definitions for the petroleum, petrochemical and n
- Quality management system [Go to Page]
- General requirements [Go to Page]
- Outsourced processes and/or services — Supplemental
- Documentation requirements [Go to Page]
- General
- Quality manual [Go to Page]
- Quality manual — Supplemental
- Control of documents [Go to Page]
- Control of documents — Supplemental
- Control of document changes — Supplemental
- Control of records [Go to Page]
- Control of records — Supplemental
- Management responsibility [Go to Page]
- Management commitment
- Customer focus
- Quality policy [Go to Page]
- Quality policy — Supplemental
- Planning [Go to Page]
- Quality objectives
- Quality management system planning
- Responsibility, authority and communication [Go to Page]
- Responsibility and authority
- Management representative
- Internal communication
- Management review [Go to Page]
- General [Go to Page]
- General — Supplemental
- Review input
- Review output
- Resource management [Go to Page]
- Provision of resources
- Human resources [Go to Page]
- General
- Competence, training and awareness [Go to Page]
- Training — Supplemental
- Infrastructure
- Work environment
- Product realization [Go to Page]
- Planning of product realization [Go to Page]
- Planning of product realization — Supplemental
- Customer-related processes [Go to Page]
- Determination of requirements related to the product
- Review of requirements related to the product [Go to Page]
- Review of requirements related to the product — Supplemental
- Customer communication
- Design and development [Go to Page]
- Design and development planning [Go to Page]
- Design and development planning — Supplemental
- Design documentation — Supplemental
- Design and development inputs [Go to Page]
- Design and development inputs — Supplemental
- Design and development outputs [Go to Page]
- Design and development outputs – Supplemental
- Design and development review [Go to Page]
- Design and development review — Supplemental
- Design and development verification
- Design and development validation
- Control of design and development changes [Go to Page]
- Control of design and development changes — Supplemental
- Purchasing [Go to Page]
- Purchasing process [Go to Page]
- Purchasing process — Supplemental
- Criteria for supplier selection, evaluation, and re-evaluati
- Supplier-provided processes that require validation — Supple
- Purchasing information [Go to Page]
- Purchasing information — Supplemental
- Verification of purchased product [Go to Page]
- Verification of purchased product — Supplemental
- Production and service provision [Go to Page]
- Control of production and service provision [Go to Page]
- Control of production and service provision — Supplemental
- Process controls — Supplemental
- Validation of processes for production and service provision [Go to Page]
- Validation of processes for production and service provision
- Identification and traceability [Go to Page]
- Identification and traceability — Supplemental
- Identification and traceability maintenance and replacement
- Product status — Supplemental
- Customer property [Go to Page]
- Customer property — Supplemental
- Preservation of product [Go to Page]
- Preservation of product — Supplemental
- Periodic assessment of stock — Supplemental
- Control of monitoring and measuring equipment [Go to Page]
- Control of monitoring and measuring equipment — Supplemental
- Environmental conditions — Supplemental
- Measurement, analysis and improvement [Go to Page]
- General
- Monitoring and measurement [Go to Page]
- Customer satisfaction
- Internal audit [Go to Page]
- Internal audit — Supplemental
- Response times — Supplemental
- Monitoring and measurement of processes
- Monitoring and measurement of product [Go to Page]
- Monitoring and measurement of product — Supplemental
- Acceptance inspection — Supplemental
- Control of nonconforming product [Go to Page]
- Release or acceptance of nonconforming product — Supplementa
- Field nonconformity analysis — Supplemental
- Customer notification — Supplemental
- Analysis of data [Go to Page]
- Analysis of data — Supplemental
- Improvement [Go to Page]
- Continual improvement
- Corrective action [Go to Page]
- Corrective action — Supplemental
- Response times — Supplemental
- Preventive action [Go to Page]
- Preventive action — Supplemental [Go to Page]